Social CRM: Four Pitfalls To Avoid PDF Print E-mail
Saturday, 10 December 2011 03:30
You can use social media and social CRM to build a stronger, more responsive business. But these new disciplines are not without risk. To keep your SCRM plans on track, avoid these all-too-frequent missteps. Social Media – It’s Not A Broadcast Network Many companies fail to grasp the two-way nature of social media. So they use sites [...]

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Social CRM: Four Pitfalls To Avoid

 

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